Privacy Policy

Effective Date: November 3, 2026

At Capi Club ("we", "our", or "us"), accessible through capiclub.in (the "Website"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, browse our products, place an order, or interact with us.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website or make a purchase, we may collect the following types of information:

Personal Information

When you place an order or attempt to make a purchase, we may collect:

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order details and purchase history

• Payment status and transaction-related information

Device and Browsing Information

When you visit our Website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Time zone and location-related information

• Pages and products viewed

• Website interactions and browsing activity

• Cookies and similar tracking technologies

Customer Support Information

When you contact us regarding an order, product, return, or any other query, we may collect the information you voluntarily provide to help us resolve your concerns.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process, confirm, and fulfil your orders.

• To arrange shipping and delivery of purchased products.

• To process payments and refunds.

• To communicate order updates, delivery notifications, and customer support responses.

• To improve our website, products, and shopping experience.

• To detect and prevent fraudulent transactions or suspicious activities.

• To send promotional offers, product updates, and marketing communications, where permitted.

• To analyse website traffic and understand customer preferences.

• To comply with applicable legal and regulatory requirements.

3. Sharing Your Personal Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and fulfil your orders.

These may include:

Shopify: Our online store is powered by Shopify, which helps us operate our website and process customer orders.

Payment Service Providers: We may share necessary information with payment gateways and financial service providers to securely process transactions.

Shipping and Logistics Partners: We share your name, phone number, and delivery address with courier and logistics partners to deliver your orders.

Marketing and Advertising Partners: We may use advertising and analytics services to understand customer behaviour, measure advertising performance, and show relevant advertisements.

Legal Authorities: We may disclose your information when required by applicable laws, regulations, legal proceedings, or government requests.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our store.

Cookies may help us:

• Remember your shopping cart and preferences.

• Improve website functionality.

• Analyse website traffic and visitor behaviour.

• Measure the performance of marketing campaigns.

• Provide relevant advertisements.

We may use Shopify's built-in cookies and, where enabled, third-party tracking technologies such as analytics and advertising pixels.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

5. Advertising and Marketing

We may use third-party advertising platforms, including Meta (Facebook and Instagram), to promote Capi Club products and measure advertising performance.

These platforms may use cookies, pixels, or similar technologies to collect information about your interactions with our Website and advertisements.

This information may help us:

• Understand how visitors interact with our advertisements.

• Measure conversions and advertising performance.

• Show relevant advertisements to people who have previously visited our Website.

• Improve our marketing campaigns.

You can manage your advertising preferences through the settings provided by the respective advertising platforms.

6. Payment Information

All payments made through our Website are processed through third-party payment service providers.

Capi Club does not directly store or retain complete credit or debit card details on its own servers.

Payment information is handled by the respective payment provider in accordance with its privacy and security practices.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, and complying with applicable legal obligations.

If you request the deletion of your personal information, we will review your request and take appropriate action, subject to any legal or regulatory requirements that require us to retain certain information.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or internet storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal retention requirements.

• Withdraw consent for certain types of data processing.

• Opt out of promotional communications.

To exercise any of these rights, you can contact us through the contact section on our Website.

10. Third-Party Websites

Our Website may contain links to third-party websites or services.

Please note that we are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.

11. Children's Privacy

Our Website is not specifically directed towards children. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws and regulations.

Any updates will be published on this page along with the revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through our website.

Brand: Capi Club
Website: capiclub.in
Contact: Through the Contact Us section on our website.