Return & Refund Policy

At Capi Club, we want you to be completely satisfied with your purchase. We take pride in the quality of our products, and if something isn't right with your order, we're here to help.

1. 7-Day Return Policy

We offer free returns within 7 days of delivery for damaged or defective products.

To qualify for a return:

The product must be damaged, defective, or have a manufacturing issue.
The return request must be raised within 7 days of delivery.
The product must be returned with its original packaging and all accessories, wherever applicable.

Please note that we do not accept returns for reasons such as change of mind, personal preference, or incorrect selection of products.

2. Damaged or Defective Products

If your product arrives damaged, defective, or with any manufacturing issue, please contact us within 7 days of delivery.

Please share your order number along with clear photos or a video showing the damage or defect. Our team will review your request and help arrange a suitable resolution, such as a replacement or refund.

3. How to Request a Return

To request a return or report a damaged or defective product, contact our customer support team through the Contact Us page on our website with:

Your order number.
A brief description of the issue.
Clear photos or videos showing the damage or defect.

Once your request is reviewed and approved, we will share the return instructions.

All eligible returns for damaged or defective products are completely free of charge.

4. Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

Approved refunds will be processed to the original payment method. Please allow 5–7 business days for the refund to reflect in your account after processing. The actual time may vary depending on your bank or payment provider.

5. Exchanges and Replacements

If your product arrives damaged or defective, we may offer a replacement or refund, depending on the nature of the issue and product availability.

Any replacement will be provided at no additional cost for approved claims.

6. Contact Us

For return, refund, or replacement requests, please contact our customer support team through the Contact Us page on our website.

Capi Club